Shipping Policy

Last updated: June 10, 2026

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Delivery Time

Estimated delivery time for orders within the United States is 7–15 business days after processing.

Delivery times are estimates and may vary depending on your location, carrier delays, high demand, holidays, customs processing, or other factors outside our control.

Shipping Costs

We currently offer free standard shipping on all United States orders.

Order Tracking

Once your order ships, you will receive a tracking number by email. You can track your order at any time using the tracking link provided.

Please allow a few business days for tracking information to update after your order has shipped.

Shipping Destinations

We currently ship within the United States.

For other destinations, please contact us before placing an order.

Delays

Occasionally, delivery may be delayed due to high demand, carrier issues, customs, weather, holidays, or other circumstances outside our control.

If your order is taking longer than expected, please contact us and we will help you check the status of your shipment.

Incorrect Address

Please ensure your shipping address is complete and correct at checkout.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your address, please contact us as soon as possible.

Lost or Missing Packages

If your tracking shows that your order was delivered but you did not receive it, please check with your local carrier, neighbors, household members, or building reception first.

If you still cannot locate the package, contact us and we will assist you in reviewing the situation.

Contact

If you have any questions about shipping or delivery, please contact us:

Email: contact@prepdstore.com

Address: 17 Hauts Keraude, France